First things first, uninstall the Surge app and then reinstall it. Good to go? Great! Now, if reinstalling the app doesn't do the trick, email us at tom@surgeapp.com. Include any details that can assist us in locating your account - your username, birthday date, the email linked to your Surge account, a snippet from your "About Me" section, or even the photos you have on your profile. We're here to help you rediscover your account.